I was in contact with Michael from The Undercover Waiters for some months before the actual event. It was my client that first suggested having the waiters for their annual Gala Dinner (after seeing them at an event previously). Shortly after this, I began communications with the waiters. I found the whole process to be very professional and seamless – any questions I had were answered with ease. Michael and I spoke more frequently in the week(s) before the event. I was sent over a very thorough set-list beforehand, demonstrating what songs the guys could perform on the night – my client (the infection prevention society) were more than happy with the examples given. On the day of the event, Michael and I spoke on the phone just to confirm arrival time and such. The boys arrived onsite at the Mercure Hotel Manchester in good timing and were briefed by hotel staff on the service process for the evening. The guys turned up dressed in the same uniform as the Mercure staff, in order to blend in. Once the meal service had concluded, the waiters starting their sing-song extravaganza. This was welcomed by the attendees – everyone loved it and got up to dance along. It was a really different and fun way to get the proceedings going. The boys were a pleasure to work with and I would highly recommend using them for any event. Fab!
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